Huawei P30 Pro - Tips & Tricks

Frequently asked questions for the Huawei P30 Pro

  • How do I easily transfer my old files to my new Huawei P30 Pro?

    Answer:

    To make transferring files and settings as easy as possible, Huawei has released an app: Phone Clone. Install the app on your old and your new device, connect it to the same network and you can get started right away!

    Huawei Phone Clone also works with iPhones and Android devices that are not made by Huawei. Download the app in the App Store or in the Google Play Store.

  • My Huawei P30 Pro supports an NM card, what can I do with it?

    Answer:

    An NM card (Nano Memory card) is a memory card with which you can expand the storage space of your phone. This card is smaller than a MicroSD card, has the shape of a nano SIM card and therefore fits in the slot for a second SIM card. This means that you can opt for a second SIM card with your phone, so that you can be reached on two phone numbers, or you can expand the storage with an NM card.

  • How does Dual SIM work with the Huawei P30 Pro?

    Answer:

    You can use two SIM cards with different phone numbers in a Dual SIM phone at the same time. Depending on the model, you can be reached on both SIM cards at the same time, or you can switch between them. This comes in handy if you have both a business and a private number, or a domestic and a foreign number. It depends on your device whether you can set up a separate ringtone for each phone number.

    Switching between SIM cards and contacts is very easy, so you're always calling from the right number. The contacts are often sorted by SIM card. This way, you will always call your business contacts with your business number and private contacts with your private number. In a Dual SIM phone, you can also use only one SIM card.

  • How do I remove my Google Account from my Huawei P30 Pro?

    Answer:

    If you are returning or sending an Android device for repair, it is necessary to remove your Google Account from your device. To delete your Google Account, follow the steps below:

    1. Go to Settings;
    2. Click on Accounts and see if there are any Google Accounts in there;
    3. Click on the Google Account and choose Delete. Your Google Account itself will not be deleted, it will only be disconnected from your device.
  • While calling, I see a blinking pixel in my Huawei P30 Pro display, what is this?

    Answer:

    Some phones have the front camera and proximity sensor in the display. The proximity sensor flashes as soon as you bring your phone closer to your ear. It then looks as if you have a dead pixel in the display.

    That flashing white pixel is not a dead pixel but the proximity sensor that does its job of turning the screen off while calling to prevent unintended touching.

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