Xiaomi Redmi 13C 6GB/128GB Green - Tips & Tricks

Answer:

Yes, the Xiaomi phones sold on our website all have the CE Marking.

Answer:

With this device, you are entitled to a 2-year retailer's warranty. This warranty only applies if the original software is still on the device. If the device has to be sent for repair, it will be returned to the supplier. Please note that the repair may take longer than normal.

Answer:

Some phones have the front camera and proximity sensor in the display. The proximity sensor flashes as soon as you bring your phone closer to your ear. It then looks as if you have a dead pixel in the display.

That flashing white pixel is not a dead pixel but the proximity sensor that does its job of turning the screen off while calling to prevent unintended touching.

Answer:

As a rule, water damage to any electronic equipment is not covered by the warranty. This is because water damage falls under user damage. The manufacturer cannot give a guarantee on this, because they cannot influence the use of the appliance.

Many devices, such as smartphones, smartwatches, and fitness trackers, have a watertightness certificate indicated by a code, such as IP68 or 5ATM. Water damage with these certified waterproof devices is also not covered by the warranty. This is because the waterproof seal of your device may be subject to wear and tear due to normal use. So always try to prevent your device from getting wet, even if it is waterproof.

Answer:

Currently, SIM cards are available in three different formats: regular, micro, and nano. If your SIM card is too small for your phone, you can use a SIM adapter. This way, the SIM card will fit in your phone again. If your SIM card is too big, you can cut it with a SIM card cutter.