The Tulip Assist Insurance was created in 2014 by Gomibo. We were looking for a way that customers could enjoy their device even longer. Existing insurers didn't quite fit the Gomibo vision, so we decided to do it ourselves, but do it better. That's why Tulip Assist was developed: an honest and transparent insurance, at an affordable price.
With the Tulip Assist insurance, you can insure your phone. You can only take out insurance via Gomibo when you're buying a new device. For questions about your insurance, to make a claim, or for general information, please contact the Tulip Assist specialist customer service team. You can find the Tulip Assist contact details on the bottom of this page.
Tulip Assist handles your data with care and has a strict privacy policy. Would you like to find out more? If so, please view Tulip Assist's privacy statement.
With Tulip Assist you are assured of competitive premiums. The insurance is always free during the first 3 months. Cancellation is possible on a monthly basis, even after 1 month. Please note: you have to be 18 years or older to be able to get insurance.
The insurance automatically ends after five years. You will be informed of this, of course. You always take out the insurance with a new device. Any insurance on your old device is not transferable to your new device. At Tulip Assist, you can choose between two types of insurance: the basic Mobile Essential insurance and the more extensive Mobile Complete insurance.
| Mobile Essential | Mobile Complete | |
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| Device repairs after damage* |
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| Replacement of device after damage* |
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| Worldwide coverage |
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| Covers misuse of your contract |
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| Covers theft |
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| Can be cancelled monthly |
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*Damage caused by falls, bumps, moisture, fire, lightning, and/or frost
With the Mobile Essential and Mobile Complete insurance, you are covered for the costs of damage caused by falls, bumps, and water damage. That means that in most cases you are insured against the cost of a repair of your device. If your device is damaged beyond repair and the damage is covered, Tulip Assist will provide you with a comparable replacement device. Are you on holiday? If you go abroad, you are insured for the duration of the insurance.
Theft and misuse of your contract is not covered by the Mobile Essential insurance, only the Mobile Complete insurance.
The amount of the premium is different for each device. It depends on the brand of the phone, the price of the phone, and the average costs for a repair for that type of phone. Because we calculate the premium costs per device in this way, you never pay for someone else's expensive repairs. You can find the premium cost for your device as follows:
Please note: In case of damage, you always pay a deductible first. The amount of the deductible can be found in the same place as the monthly price of the insurance. Click on the 'i' at 'deductible'.
A clear and precise description of damage that is not covered by the insurance can be found in the policy terms and conditions. A few examples of matters which are not covered:
Anyone over 18 years or older, having a permanent place of residence in Ireland, can apply for a Tulip Assist insurance. There are also Tulip Assist insurance policies for legal entities that have their registered office in Ireland.
An insurance is not granted in the following situations:
Your product will be insured by Tulip Assist Insurance Limited. If you have any questions about your insurance, please contact Tulip Assist.
Tulip Assist
Phone: +353 1 800832377
Email: info@tulipassist.ie
Website: www.tulipassist.ie
Mobile Essential
For more information, please see the policy terms and conditions and the product information page of the Mobile Essential policy.
Mobile Complete
For more information, please see the policy terms and conditions and the product information page of the Mobile Complete policy.
You are insured by Tulip Assist Insurance Limited. As authorised agent of Tulip Assist Insurance Limited, Tulip Assist provides the customer service for the Tulip Assist insurances. Tulip Assist and tulipassist.ie are trade names of Tulip Assist Services BV. Tulip Assist is registered with the AFM under license number 12045732.
Tulip Assist Insurance Limited is registered in Malta and is authorised by the Malta Financial Services Authority to carry out the business of insurance under Company Registration Number C80601. Details can be found on this page.
