Reset your iPhone or iPad safely. A factory reset can help resolve persistent software issues or prepare your device for resale or transfer to another person.
Important:
A factory reset erases all personal data, apps, and settings from your device. Make sure to back up any important content before proceeding.
Back up important content such as photos, videos, contacts, chats, and files. You can create a backup using iCloud or your computer.
Make sure you know your device passcode and Apple Account login details. Charge your device sufficiently and connect it to the internet if possible.
Open the "Settings" app and select "General". Then tap "Transfer or Reset iPhone" or "Transfer or Reset iPad". The menu names may differ on older software versions.
Tap "Erase All Content and Settings". Review which data and settings will be removed. If you use an eSIM, you may be able to choose whether to keep or erase it.
Follow the on-screen instructions and confirm the process using your device passcode or Apple Account password if requested. Your device will then be reset, and all personal data stored on it will be erased. This may take a few minutes.
Once the reset is complete, the initial setup screen will appear. If you want to continue using the device, you can sign in with your Apple Account and restore an existing backup. If you are selling or giving away the device, leave the setup process to the next owner.
Can't open the settings?
You can also reset your iPhone or iPad using a computer. Use Finder on a Mac or the Apple Devices app on Windows. On older systems, you can also use iTunes. Alternatively, you can erase your device remotely via iCloud.com if "Find My" was previously enabled. Keep in mind that the exact steps may vary depending on your device and software version.